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Article: Ideas for Succeeding…Even in Tough Times
By Doug Howard, President, BDG Entrepreneurial Services
Weather, industry consolidations, increased competition, decreased margins and the challenge of finding good help all contribute to the difficulty in succeeding in today’s business environment. And yet, some succeed anyhow. Why? It is luck? Is it location? Maybe…
However, these are some guidelines that we have seen successful business owners use to be successful, even in difficult times…
Don’t waste time on the aspects of your business that are beyond your control. Avoid the BLAME GAME. Spend your time developing new strategies to address the aspects of the business you can impact.
Build a working and evolving financial model (spreadsheet) to plan properly and put numbers to your decisions. Start with a budget of sales, gross profit, and expenses. Adjust that working model as your business changes and use it to predict the impact of your decisions.
Most businesses have more than one profit center. Review your profit centers and use this information to improve your business. Get down to the details. Sales vs. Service. Take-Out vs. Dine-In. Residential vs. Commercial. Gas vs. Groceries. Product Line vs. Product Line. Where does your profit come from? Where can it be improved?
Create a plan to attract, train, motivate and keep the right employees. Get outside help in doing this if necessary. Finding good help is not easy and accepting whatever you find is common. Get good at testing and interviewing, training and managing to get the most out of your human resources.
Create a plan for all of your “corporate departments” – marketing, payroll, accounting, personnel, technology, etc. Don’t try to wear too many hats. Hire and develop people to complement your talents. Outsource those “departments” that can be done more cost effectively or with more expertise.
Get professional help based on good communications. Accountants, lawyers, financial advisors, insurance agents and other professionals should be willing and able to explain issues for your business in ways that you understand and keep you involved in the decision. If you do not get good explanations or frequent communication, make a change!
Build a plan for the business to operate in your absence whether it is a long-term absence, retirement or simply a vacation. Create a list of tasks that you do and identify those that someone else could do now and those that someone could do with some training. What steps do you need to take to insure the business can function in your absence?
Plan your business and your growth to match the lifestyle you want to have, not just how much money you want to make. What hours do you want to work? Do you want to travel? How do you want to spend your days? You will be more successful if the business coincides with the lifestyle you want!
Technology is a tool, not an end. Create a technology plan that matches your company culture. It is easy to get overwhelmed by the available technology and in some cases allow technology to get between you and your customers. Make sure that the use of technology serves some primary objective of the business and that you can get a measurable ROI from your technology investment
Convert goals and objectives into an action plan and take the first step today! Most business owners know where they could improve their business. Many even know how to improve it. And yet, many allow the daily demands of the business to keep them from making the changes needed. Break your goals down into actions, and get moving.
 
There are winners and losers in every economy. There are business owners that make money in a location right after others have failed in the same location. Take control of those aspects of your business that can make you successful. You have more control over your success than you may think!
 
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